People want to know how to evacuate, where to find shelter or when it will be clear to return home. The contact center becomes the heartbeat of the emergency response. This isn’t just a phone system, ...

Around 83 international routes, mostly from Australia and Southeast Asia, were cancelled on Wednesday after Mount Lewotobi Laki-Laki on the Indonesian island of Flores, located about 500km east of ...

Last June, Alfonso succeeded Tan, who founded Megaworld in 1989 and is now considered as the country’s biggest call center landlord and hotel operator. “She has been given the task of handling ...

We’re thrilled to share the news that System Center 2025 is now generally available! The release of the latest version of System Center represents a significant milestone in our ongoing commitment to ...

In a news release, AirAsia said that from November 2 to 10, 2024 air travelers can book domestic and international flights for as low as P1 one-way base fare. The discounted airfare can be used for ...

Tim Keary is a freelance technology writer and reporter covering AI, cybersecurity, and enterprise technology. Before joining Techopedia full-time in 2023, his work appeared on… Traditional call ...

Another eye-catching route starting in November is the launch of AirAsia X’s flights from Kuala Lumpur to Nairobi (NBO), Kenya, making it the only airline to serve continental Africa from Malaysia.

Here, we'll dive into one specific type of option — the call option — what it is, how it works, why you might want to buy or sell it, and how a call option makes money. It indicates an ...

Hiring a call center can be a tough decision. Here's what you should know before you partner with a service. If you and your staff can’t handle the high volumes of inbound calls you’re getting from ...

Now, if you need to drop off your Vote by Mail ballot, you can do so at any of the county’s 426 Official Ballot Drop Boxes (find a list here), or at any of the 648 Vote Centers where people will ...

Learn about the state of contact center technology and the latest software improvements giving call centers like yours a fresh advantage. Busy contact centers handle millions of conversations ...

Microsoft plans to develop three data center campuses in Licking County and invest $1 billion in the initial stage as part of a project that received approval for state tax incentives Monday.