Have you always wanted to open a business in Ghana? Be it a sole Proprietorship, partnership, and/or a company, this article ...

AI-powered call centers in South Africa are revolutionizing customer service by integrating cutting-edge artificial intelligence to enhance operational efficiency and improve customer experiences.

Artificial Intelligence (AI) is revolutionizing the call center landscape in Tanzania, delivering innovative solutions that boost efficiency, elevate customer satisfaction, and lower operational ...

What is an AI Powered Call Center? An AI-powered call center leverages artificial intelligence to enhance customer service capabilities and manage a higher volume of interactions across multiple ...

Kenya’s prime location in East Africa has consistently drawn global investors. Since 2000, the nation has focused on fostering private sector-led growth and improving its business environment for both ...

If you're a foreign investor looking to set up a business in South Africa, securing a business permit is a key requirement. There are two primary ways to qualify: Invest R5 Million: You can inject a ...

It works for our customer SunCulture. We help agents sell solar in rural Kenya. It takes a few hours, not months, to design and build new ideas. Surveys or polling on feature phones. Query systems for ...

Artificial Intelligence (AI) is reshaping the landscape of call and contact centers, making them more efficient, cost-effective, and better equipped to handle the demands of modern customer service.

As Africa’s markets continue to flourish, global businesses are eyeing opportunities to establish their footprint across the continent. At HelloDuty, we bridge the gap by providing comprehensive ...

Tanzania is rapidly becoming a focal point for global investors seeking growth in Africa. Transitioning from low-income to lower-middle-income status in July 2020, the nation now offers a dynamic ...