The Service Desk is the gateway to the IT Services department. The IT Service Desk staff are familiar with all services and their “operating conditions”.
You can create a release to package software, along with release notes and links to binary files, for other people to use. Learn more about releases in our docs.
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Once displayed, search results can be narrowed by limiting them to a specific knowledge base, category or tag. Recent Enterprise Service Desk Announcements about planned maintenance and service ...