Effective call center management relies on addressing inefficiencies — IVR analytics provide what you need to do that and ...

Marketing starts with the customer and an in-depth understanding of customer needs is critical to success. An astute customer ...

We asked our experts about the state of performance marketing right now, how budgets and ways of working are changing, and ...

Quantum supercomputing AI is changing marketing. Google's Willow is leading this change. It processes data very fast. This ...

Artificial intelligence (AI) continues to redefine the way businesses and individuals interact. From customer service to ...

Timing is everything when it comes to launching a product on Amazon. The right timing can turn an average launch into a ...

John Galliano is officially leaving Maison Margiela after 10 years at the French fashion house. Less than one year after his standout spring 2024 couture show, where runway models were transformed ...

Digital transformation consists of two changes. Analog to digital technology. Behavior for the better Just changing from ...

AI and customer experience (CX) are high on business leader’s agendas - and rightly so. According to 8x8’s recent Future of Work: 2030 Vision report, CX will be the key differentiator for brands by ...

In a new episode of Voices of Student Success, hear from a college administrator and faculty member about how generative AI ...

Welcome to Beatles and Beans Coffee Emporium in Bay City, Michigan! Strolling down the streets of Bay City, you’ll be hit ...