The contact center software market is growing rapidly due to rising demand for AI-driven, cloud-based solutions that improve customer engagement and operational efficiency.Pune, Dec. 13, 2024 (GLOBE ...

Customer service representatives often travel from the team’s offices to its arena on game days to meet with season ticket ...

If your small business uses Google Workspace, you can add a Google Voice number with a few clicks. The Starter plan ($10) is for teams of up to 10 people. It includes voicemail transcripts, unlimited ...

Cloud-based phone services keep teams and customers connected. Discover the advantages of VoIP for businesses.

U.S. central bankers now project they will make just two quarter-percentage-point rate reductions by the end of 2025 ...

The FTC is investigating Microsoft's cloud, AI, and cybersecurity practices ... the incoming president is expected to appoint a more business-friendly FTC chair, potentially softening the ...

Telecom service providers are increasingly leaning toward fiber optic cable to meet the burgeoning demand for cloud-based business data ... products, system solutions and services worldwide.

Information technology (IT) services major HCLTech’s software business HCLSoftware ... a focus on setting up sovereign systems such as industry-specific cloud environments among a slew ...

SINGAPORE - A blockchain-based fintech firm that counts DBS Bank ... head for institutional cash management, said the payments business is now undergoing an exten­sive period of disruption ...

A home care company based in Wantage has been named on a list of the UK's fastest-growing businesses. Walfinch has been included in the UK Fast Growth Index for 2024, making it one of just 350 ...

Recently, Microsoft also released a promotional one-month-free for Windows 365 Business so you can actually try it right now. Of course, IT admins can install all the apps and integrations you’re ...

LONDON--(BUSINESS ... expand its cloud capabilities to meet the global demand for transformative cloud solutions across industries and solidifies the company as a leading global system integrator ...