Frustrated by persistent delivery delays, shuttered post offices, and other service issues, and with the holidays closing in, ...

HHS had moved to rebid the pricey 1-800-MEDICARE call center contract but attached new labor-friendly provisions. GOP leaders ...

The report was released by the MassDOT OIG and reveals MBTA achieved only one of the expected four benefits of privatizing ...

I’m hearing from residents across the city of Boston who are getting mail once a week, if not once a month,” U.S. Sen. Ed ...

Syntheia (CSE:SYAI) is banking on artificial intelligence (AI) and machine learning to revolutionize the way companies engage ...

The Arkansas legislature passed the Public Safety Act of 2019 which mandates the 911 call centers receiving state funds ...

Maximus Federal Services Inc. dropped its protest of the US Centers for Medicare & Medicaid Services’ $6.6 billion re-procurement for call center services after the agency canceled its solicitation, ...

Medicine’s supposed to be one of the highest ethical callings. This sinks it to the lowest level of politics,” state Rep. Anne Donahue said.

By Jazmin Orozco Rodriguez for KFF Health News. Broadcast version by Kathleen Shannon for Greater Dakota News Service ...

Employee-centered workplaces thrive with an openness to listening, inclusive decision making, mutualistic working ...

Here are resources for almost anything that could go wrong over the holidays. As always, in the event of an emergency, call ...