Have you always wanted to open a business in Ghana? Be it a sole Proprietorship, partnership, and/or a company, this article ...

Artificial Intelligence (AI) is revolutionizing the call center landscape in Tanzania, delivering innovative solutions that boost efficiency, elevate customer satisfaction, and lower operational ...

AI-powered call centers in South Africa are revolutionizing customer service by integrating cutting-edge artificial intelligence to enhance operational efficiency and improve customer experiences.

What is an AI Powered Call Center? An AI-powered call center leverages artificial intelligence to enhance customer service capabilities and manage a higher volume of interactions across multiple ...

Artificial Intelligence (AI) is reshaping the landscape of call and contact centers, making them more efficient, cost-effective, and better equipped to handle the demands of modern customer service.

Agriculture, manufacturing, financial services, real estates, tourism, infrastructure development and healthcare, are some of the key sectors with hot opportunities in Kenya.

Tanzania is rapidly becoming a focal point for global investors seeking growth in Africa. Transitioning from low-income to lower-middle-income status in July 2020, the nation now offers a dynamic ...

If you're a foreign investor looking to set up a business in South Africa, securing a business permit is a key requirement. There are two primary ways to qualify: Invest R5 Million: You can inject a ...

As Africa’s markets continue to flourish, global businesses are eyeing opportunities to establish their footprint across the continent. At HelloDuty, we bridge the gap by providing comprehensive ...

In Senegal, USSD (Unstructured Supplementary Service Data) operates under the GSM protocol, primarily used for sending short text messages and establishing real-time communication sessions. It works ...