The ACCC has accepted a court enforceable undertaking from Koala Living in relation to concerns about its dealings with consumers' claims regarding faulty products and, in particular, representations ...

Fuel prices in Australia are set by the market. International benchmark prices and the value of the Australian dollar have the most influence on the price consumers pay for fuel. Pricing decisions by ...

Petrol prices move up and down in regular patterns in Australia’s major cities. Petrol price cycles are the result of deliberate pricing policies of petrol retailers. We are monitoring retail fuel ...

Domestic airline passengers face less choice and higher airfares following Rex’s recent exit from services between ...

The ACCC is seeking feedback from businesses and consumers on Australia Post’s draft proposal to increase its basic postage rate by 20 cents from mid-2025.

On 21 November 2024, the Australian Competition and Consumer Commission (ACCC) granted authorisation to ResiLoop Limited to establish and operate a voluntary, industry-led product stewardship scheme ...

On 12 November 2024, Australia Post provided the ACCC with a public draft price notification proposing to increase the price of reserved ordinary letters delivered at the regular timetable by 13% from ...

When a business sells a product or service that doesn’t meet basic rights known as consumer guarantees, it must offer the consumer a solution. Depending on the size of the problem, the solution may be ...

The ACCC publishes the LNG netback price series to improve transparency of gas prices in the east coast gas market. An LNG netback price is a measure of an export parity price that a gas supplier can ...

The ACCC acknowledges the Traditional Custodians of the lands across Australia on which we live and work. We acknowledge their connection to this Country and pay our respect to Elders past, present ...

To get the best price for foreign currency services, consumers should compare different suppliers. They should also be prepared to switch between them. Home loan customers can save significant amounts ...

Under the Australian Consumer Law, businesses must meet a set of basic rights called consumer guarantees when they sell products or services. Certain behaviour is also illegal under the Australian ...