Hallowell, Roger. "Southwest Airlines: A Case Study Linking Employee Needs Satisfaction and Organizational Capabilities to Competitive Advantage." Human Resource Management (winter 1996).

including its consequences for human resources management. Relevant theoretical principles and models of change management, HRM and organisational behaviour will be considered and applied in a ...

DeLong, Thomas J., Jaya Tandon, and Ganesh Rengaswamy. "Infosys (A): Strategic Human Resource Management." Harvard Business School Case 406-010, October 2005. (Revised October 2006.) ...