Hallowell, Roger. "Southwest Airlines: A Case Study Linking Employee Needs Satisfaction and Organizational Capabilities to Competitive Advantage." Human Resource Management (winter 1996).

Learning from experience is one of the best ways to generate ideas and share good practice. The Human Capital Project is supporting a variety of case studies that examine the policies, programs and ...

DeLong, Thomas J., Jaya Tandon, and Ganesh Rengaswamy. "Infosys (A): Strategic Human Resource Management." Harvard Business School Case 406-010, October 2005. (Revised October 2006.) ...