CTI论坛（ctiforum.com）(编译/老秦)：Gartner在其CCaaS魔力象限中评估了九家知名云联络中心提供商满足全球企业需求的能力。 到 ...

Contact center as a service (CCaaS) has become indispensable in today’s customer-centric business environment. This cloud-based solution allows businesses to manage and optimize customer ...